贵公司的应付账款部门渡过了危机的初期阶段并趋于稳定,但您和其他领导者对于应付账款 (AP) 管理流程缺乏敏捷性的问题已经达成一致,决定优先实行流程自动化项目。如果这个场景听起来很熟悉,那么您并不是个例。据财务管理研究所称,新冠肺炎 (COVID) 疫情之前,仅有一半企业的应付账款部门同意接收电子发票。而在另一半手动或半自动处理发票的部门中,发生了许多戏剧化的事例,例如,在疫情早期办公室完全关闭时,必须要求员工到邮件收发室取回纸质发票
这场疫情为许多金融机构敲响了警钟。根据 Gartner 报告,尽管许多行业的收入预计将会下降,但运营效率的重要性有所提升,而且已在企业的长期数字投资计划中占据首要地位,提高支出效率紧随其后。
那么,应从何处着手?如何引领企业顺利完成应付账款流程转型?在构建灵活、敏捷和高效的运营模式时,不妨考虑以下六条建议。
Peter Drucker 的名言在应付账款领域特别让人信服——无法衡量便不能完善。通过数据驱动型分析,探索应付账款 (AP) 及其他财务流程的真正运作方式并将其可视化。找到摩擦点,制定高效的工作方式,确定有助于成本节约的优化领域。
纸张是导致业务流程效率低下的罪魁祸首,疫情只是加剧了这一影响。这场危机带来的一线希望在于其具有催化作用,可促使供应商最终放弃纸质邮件,选择通过电子邮件和其他方式发送发票。通过进一步实现发票接收和整个端到端流程的自动化,以充分利用这一趋势。
每个企业的发票生态系统都有其独特性。了解您的发票量、供应商数量,并充分考虑发票的复杂性;即,发票是否包括表格和明细条目、来自不同国家且涉及多种语言。确保自动化系统支持您的特定需求。
企业领导者大多经历过这样残酷的认知过程:传统自动化系统已经过时,其性能无法再达到令人满意的水平。好消息是,新一代人工智能 (AI) 技术已经诞生,值得深入探索。例如,ABBYY 的发票自动化解决方案通过集成卷积神经网络,避开为新供应商发票构建模板的需求。同时启用机器学习,使系统更智能,也就是说,在使用中不断提高性能。
早在疫情爆发之前,金融机构便已经从策略性费用和报告中心向更具战略意义的分析能力中心演变。这一演变通过自动化流程实现。诚然,由于纸张泛滥、事务性本质以及通常被当作企业全面数字化转型的前沿阵地,应付账款是最容易实现“自动化”的财务领域。其实,您还应考虑其他流程,例如销售管理、差旅和费用、财务控制和外部报告,这些都是需要探索的主要领域。最好投资能够同时支持其他流程和财务文件(例如采购订单或收据)的技术
如果您正在阅读这篇博文,意味着您已经开始为应付账款 (AP) 自动化计划做准备。继续接受培训 – 了解其他公司/企业的财务部门转型之路,欢迎参加ABBYY 网络研讨会探索利用“数字化优先”方法简化财务凭证处理流程。
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